Frequently Asked Questions

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Check some of our are frequently asked questions that cover registration, compliance, pay, vacancies, and employer services. If you can’t find what you need, contact us directly.

Yes, all candidates must have a valid DBS check. If yours has expired, we can help you apply or register for the Update Service.

Payments are made weekly or monthly, depending on the placement and employer arrangements. Timesheet submission on time ensures there are no delays.

Employers can call us on +44 (0)1372 236897 or email bookings@medexagroup.co.uk with their requirements. Our team will respond promptly with available options.

We comply with UK GDPR and the Data Protection Act 2018. Your information is stored securely and never shared without your consent. See our Privacy Policy for details.